The Impossibleness of Getting Business Managers to Think

Cartoon by Tom Fishburne of Marketoonist

Back in the day when I used to write about legal technology, I was always banging on about the that were was no point in spending money on new IT if the organisation wasn’t also prepared to change its business processes and culture. In the case of law firms this inevitably hit the brick wall of ‘lawyers aren’t secretaries and won’t use keyboards’.